Routing & Traffic
Manage carrier routing, destinations and traffic flows with an operational focus on quality, cost and performance.
OPTIMIZEAIRVOICE MANAGED COMMUNICATION SERVICES
Your telecom operations.
Our expertise.
Extend your team with managed voice and messaging operations — while you keep strategic control. AirVoice can take responsibility for the operational layers that keep traffic moving, services protected and performance visible.
✓ Routing & traffic management✓ Monitoring & fraud protection✓ Reporting & operational support
AIRVOICE OPERATIONS HUBMANAGED
YOUR TRAFFICMANAGEDVOICE · SMS · OPERATIONS
ROUTINGOptimize
FRAUDProtect
MONITOR24 / 7
REPORTVisibility
TRAFFICQUALITYCONTROL
WHAT MANAGED COMMUNICATION MEANS
Keep control of the business.
Offload the complexity.
Managed Communication Services is an operating partnership: AirVoice takes care of agreed telecom functions on your behalf, while your team retains control over strategy, customers and commercial decisions. The scope can be narrow or end-to-end depending on what you want to manage internally.
Network Monitoring
Keep a close operational watch on services, traffic behaviour and connectivity so issues can be identified and addressed quickly.
MONITORFraud Protection
Use traffic controls, monitoring and operational processes to identify suspicious patterns and reduce exposure to telecom fraud.
PROTECTReporting & Analytics
Turn operational activity into useful visibility across traffic, destinations, performance and service requirements.
VISIBILITYWHY USE A MANAGED MODEL?
More telecom capability.
Less operational burden.
Running international voice and messaging involves routing decisions, carrier relationships, monitoring, fraud controls and continuous operational attention. A managed model lets you add that capability without building every layer internally. citeturn0search0turn0search4
OPERATIONS
End-to-End Support
Give AirVoice responsibility for the operational tasks you choose, with clear ownership and escalation.
SECURITY
Fraud Controls
Build monitoring and traffic-protection processes into the service rather than treating security as an afterthought.
INSIGHT
Clear Reporting
Maintain visibility into traffic, routing and service performance through regular operational reporting.
FLEXIBILITY
Scale as Needed
Start with selected traffic, destinations or functions and expand the managed scope as your requirements change.
WHO IT'S FOR
Built around the way
your operation works.
Managed services can support different operating models, from a focused slice of traffic to a broader voice and messaging operation.
MVNOs
Support subscriber growth without having to build every telecom operations layer internally.
Voice Service Providers
Extend international reach while reducing the operational workload around routing and carrier management.
International Carriers
Use a managed operating layer when entering new corridors or consolidating international traffic.
Messaging Providers
Coordinate messaging traffic, routing, monitoring and protection across the markets you serve.
UC / CPaaS Platforms
Add managed telecom operations around communications platforms as customer and traffic volumes grow.
Enterprise Contact Centers
Support high-volume communications with an operational partner focused on connectivity and service continuity.
TAILORED MANAGED SERVICE OPTIONS
Choose how much
you want us to manage.
There is no requirement to hand over everything. AirVoice can structure the service around the parts of the operation where external expertise creates the most value.
01
TARGETED SUPPORT
Managed Traffic
Keep your core operation in-house while AirVoice takes responsibility for selected destinations, partners or traffic segments.
- Selected routes or destinations
- Routing and traffic optimization
- Rating and fraud-management support
- Performance and commercial visibility
02
INBOUND OPERATIONS
Inbound Aggregation
Centralize international inbound activity through a managed operating layer focused on routing, monetization and traffic quality.
- Inbound traffic management
- Centralized carrier coordination
- Bypass and grey-route controls
- Commercial and route optimization
03
FULL OPERATIONS
Full Managed Service
Let AirVoice take on the broader day-to-day operation of your voice and messaging environment while you retain strategic direction.
- Buying, selling and routing support
- Technical and operational coordination
- Rating, billing and reporting support
- International gateway management
YOUR BUSINESS, YOUR CONTROL
Managed does not mean
hands-off.
You decide the scope, commercial direction and strategic priorities. We manage the agreed operational layer and keep you informed through reporting, communication and defined escalation paths.
Strategic ControlYou keep ownership of the decisions that shape your business.
Defined ScopeChoose exactly which functions, traffic or markets AirVoice manages.
Operational VisibilityStay informed through agreed reporting and performance information.
Flexible ExpansionIncrease the managed scope as your operation and traffic grow.
READY TO REDUCE THE OPERATIONAL LOAD?
Let's design your
managed model.
Tell us what you currently manage, where the operational pressure sits and how much control you want to retain. We'll shape the service around your requirements.
Talk to AirVoice →